Information We Collect
Information You Provide
When you create an account, place an order, or contact us, we collect details such as your name, email, shipping address, phone number, and payment information.
Information Collected Automatically
We gather technical data through cookies and similar technologies — including device type, browser, pages viewed, and interactions — to improve your experience.
Information from Third Parties
We may receive limited information from payment processors and shipping partners to fulfill and track your order securely.
How We Use Your Information
Order Fulfillment
To process payments, pack, ship, and notify you about your order.
Communication
To send order updates, respond to inquiries, and share offers you have opted into.
Personalization
To remember your preferences, recommend scents, and tailor your visit.
Analytics and Improvement
To understand site performance and develop better products and experiences.
How We Share Information
Service Providers
We share data with vetted partners who help with payments, shipping, email, and analytics — strictly to operate our store.
Legal Requirements
We may disclose information when required by law or to protect our rights, customers, or safety.
Business Transfers
In the event of a merger or sale, customer information may transfer as part of the business, under the same privacy commitments.
Payment Security
Encryption
All payment data is transmitted using industry-standard TLS encryption.
PCI Compliance
We rely on PCI-DSS-compliant payment processors; we do not store full card numbers on our servers.
Cookies and Tracking
Types of Cookies
We use essential cookies for checkout, analytics cookies to understand usage, and preference cookies to remember your choices.
Managing Cookies
You can disable non-essential cookies in your browser settings; core store functions will still work.
Your Rights and Choices
Access and Correction
You may request a copy of your data or ask us to correct inaccuracies through the Contact page.
Marketing Opt-Out
Every marketing email includes an unsubscribe link; you may also opt out by contacting us.
Data Deletion
Where applicable by law, you may request deletion of your account data, subject to records we must retain for legal or order purposes.
Data Retention
We keep personal information only as long as necessary to fulfill orders, meet legal obligations, and maintain your account.
Children's Privacy
Our store is intended for adults. We do not knowingly collect personal data from children without parental consent.
International Transfers
As a global brand, your information may be processed in countries other than your own, protected by appropriate safeguards.
Changes to This Policy
We may update this policy periodically. Material changes will be reflected on this page with a revised effective date.